Privacy Policy

Last Updated: [2024/08/18]

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This Privacy Policy describes how FForder.com ("we", "us", or "our") collects, uses, and protects the personal information of our users. By using our website, you consent to the practices described in this Privacy Policy.

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By accessing our website or using our APP, and especially when you get in touch with us and share your personal details, you give us permission to collect and use your information in line with our Privacy Policy and the website's Terms of Service. Rest assured, if there are any updates to our Privacy Policy, we will promptly notify you by updating this page.

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FFOrder respects your privacy and is committed to protecting it online. We manage your information responsibly to provide you with the most useful products and services, including our dropshipping management software. Our Privacy Policy outlines our online practices, the types of information we collect, how it's used, with whom it's shared, your choices regarding its collection and distribution, and the security measures we have in place to protect it. Your rights to your personal information and contact details for any questions or concerns are also provided. This policy applies to the FFOrder website at www.fforder.com, our phone and mail operations for orders and inquiries, and our marketing communications. It does not apply to other websites we link to or third parties listed on our site, for which you should review their privacy policies as we have no control over them.

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Information We Collect

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

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How We Use Your Information

We use the information we collect for various purposes, including:

To provide, maintain, and improve our services.

To process transactions and fulfill orders.

To communicate with you, including sending service updates and promotional offers.

To personalize your experience and provide tailored content.

To protect the security and integrity of our services.

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How We Share Your Information

We may share your information in the following ways:

With third-party service providers who help us operate our services.

With partners who assist us in marketing and promoting our services.

In response to legal requests, such as subpoenas or court orders.

When we believe it is necessary to protect the rights, property, or safety of FForder.com, our users, or the public.

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Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze traffic, and provide personalized content. You can adjust your cookie preferences in your browser settings.

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Links/Integrations to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

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Data Sharing and Usage

At FFOrder, we are committed to safeguarding your personal information. We pledge never to share, sell, or rent your individual personal information for promotional purposes without your explicit prior consent. There are a few exceptions to this policy:

• We may be compelled to disclose your information by a court order or legal subpoena.

• We may need to share information to protect our rights, such as in the defense of legal claims.

• In the unlikely event of a sale of our business, your information may be transferred as part of the transaction.

The information you submit to us is accessible only to authorized personnel who manage this data for the sole purpose of contacting you or sending you emails in response to your requests for information. Additionally, we may share information with our contracted service providers and other third parties that assist us in operating our business and providing services related to our communications with you.

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Your Choices

You have several choices regarding the use of your information:Account Information: You can access, update, or delete your account information.Communication Preferences: You can choose what kind of communications you receive from us.

Marketing: You can opt out of promotional emails.

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Data Retention

We retain your information for as long as necessary to provide our services and to comply with our legal obligations.

FFOrder will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

 

FFOrder will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

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Security

We take reasonable measures to protect your information from unauthorized access, alteration, or destruction.

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Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.

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Disclosure of Data

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Law Enforcement Disclosure:

FFOrder may disclose your Personal Data if it is compelled by law or in response to legitimate requests from public authorities, such as a court order or a government agency request.

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Legal Disclosure:

We may disclose your Personal Data in good faith, where we believe it is necessary to:

• Comply with legal obligations.

• Protect and defend the rights or property of FFOrder.

• Prevent or investigate potential misconduct related to our Service.

• Ensure the safety of our Service users or the public.

• Guard against legal liability.

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Data Security:

We take the security of your data very seriously. However, please be aware that no data transmission method over the Internet or method of electronic storage is completely secure. We endeavor to use industry-accepted measures to protect your Personal Data, but we cannot assure you of its absolute security.

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“Do Not Track” Requests

Some internet browsers have enabled ‘Do Not Track' (DNT) features, which send out a signal (called the DNT signal) to the websites that you visit indicating that you don't wish to be tracked. Currently, no standard governs what websites can or should do when they receive these signals. For now, we do not take action in response to these signals.

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Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

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Google Analytics

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Google Analytics Usage:

We utilize Google Analytics, a web analytics service by Google, to understand how our users interact with our website. Google collects data that helps us analyze traffic and improve our services. This data may be used to enhance and personalize ads within Google's advertising network.

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Opting Out:

You have the option to prevent your activity on our Service from being tracked by Google Analytics. To do this, you can install the Google Analytics opt-out browser add-on, which stops the JavaScript used by Google Analytics from sending information about your visits.

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Google Privacy Practices:

For comprehensive details on Google's privacy practices, including how they handle data collected through their services, please visit their Privacy Policy.

 

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Google AdWords

Google AdWords Remarketing: FFOrder uses Google AdWords remarketing services to provide more relevant advertising to users who have previously visited our website. This service is provided by Google Inc. and allows us to reach users with personalized ads based on their browsing history.

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Opting Out: You can manage your preferences for Google Display Network ads and opt out of Google Analytics for Display Advertising by visiting the Google Ads Settings page.

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Additionally, Google offers an Opt-out Browser Add-on that prevents your data from being used by Google Analytics.

Google Privacy Information: For further insight into Google's privacy practices, particularly how they process data for advertising purposes, please refer to their Privacy Policy.

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Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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10. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@fforder.com .